Thank you for choosing Azorix Inc! To help you understand the order delivery process, please carefully read the following shipping policy before placing an order. This policy applies to electronic accessories sold on this website, such as phone cases, data cables, wireless chargers, and desktop charging stations.
I. Shipping Coverage
Azorix Inc currently offers shipping services exclusively within the United States.
The shipping country on the website checkout page is fixed to the United States; we do not currently support international shipping or delivery to locations outside the U.S.
II. Order Processing Time
Once an order is successfully submitted and payment is completed, we will arrange for processing within the following timeframe:
Order processing time: 1–3 business days (Monday through Friday).
Orders submitted on weekends or U.S. federal holidays will begin processing on the next business day.
Upon completion of order processing, you will receive a shipping notification email containing tracking information.
III. Shipping Time
Once the order has shipped, the estimated delivery time is as follows:
Standard delivery time within the U.S.: 3–7 business days.
Actual delivery times may vary due to factors such as:
Weather conditions;
Increased logistics volume during holidays;
Delivery to remote areas;
Carrier shipping schedules;
Force majeure events.
The times listed above are estimates only and do not constitute a guaranteed delivery date.
IV. Shipping Costs
Shipping costs will be displayed on the checkout page based on the specific details of your order (if applicable).
If the website is running a free shipping promotion, the terms published on the promotion page will apply.
V. Partner Carriers
To ensure safe and reliable delivery to our customers, Azorix Inc partners with several major U.S. logistics providers, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
We will select the appropriate carrier for delivery based on the items ordered, the delivery address, and logistics arrangements.
VI. Order Tracking
Once your order has shipped, we will send you a shipping notification and relevant delivery information via email.
You can check the shipping status using the tracking information provided in the email or contact our customer service team for assistance. VII. Delivery Information
Please ensure that the delivery information you provide is accurate and complete, including:
Recipient’s name
Contact phone number
Detailed street address
City
State/Province
Postal code
The customer shall bear responsibility and any associated additional costs for delivery failures, delays, or returns resulting from incorrect addresses, incomplete contact details, or the absence of a recipient to sign for the package.
VIII. Shipping Delays
While we make every effort to complete delivery within the estimated timeframe, shipping delays may occur due to the following circumstances:
Severe weather;
Natural disasters;
Public health emergencies;
Logistics company operational adjustments;
Peak holiday shipping periods;
Other force majeure events.
In the event of a shipping delay, we will do our best to assist you in tracking the shipment and will continue to monitor the delivery progress.
IX. Damaged or Lost Packages
If you notice obvious damage to the outer packaging upon receipt, we recommend inspecting the condition of the items before signing for the delivery.
If you discover shipping damage, missing items, or a lost package, please contact us as soon as possible and provide the following information:
Order number;
Photos of the item(s) (if applicable);
Photos of the outer packaging (if applicable);
Description of the issue.
We will actively assist in resolving the matter once the situation has been verified.